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SHIPPING AND RETURNS

Returns Policy

We want you to be fully satisfied with every item that you purchase from zinus.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund. The item must be returned in good condition, with all paperwork, parts and accessories to ensure full credit. A pre-paid return label will be provided for the return and instructions for arranging a Fedex pick up will be supplied. Please contact customerservice@zinusinc.com or call toll free (800) 613-1225 for return authorization. Proof of purchase will be required. A refund will be generated back to the original form of payment within 2-3 business days of receipt of the returned item.

 

Delivery Schedule

*Note: FedEx does not guarantee delivery times. Please refer to the delivery schedule as an estimate only. Please allow 1-2 business days for your order to be processed.