Zinus is an industry-leading manufacturer of affordable mattresses, committed to making restful and restorative sleep accessible to all. In a time when rising inflation means the average consumer is faced with difficult financial choices, we are proud to offer quality mattresses at an attainable price.
We stand by the soundness of our mattress development and design. Additionally, Zinus is committed to transparency with our customers, including about the industry-standard fire safety materials we use in our mattresses. Since 2007, fiberglass has been used regularly by mattress manufacturers to meet U.S. federal flammability standards for mattresses. We carefully consider what goes into all components of our products, which is why we use sustainable materials such as bamboo and Tencel®, as well as innovative natural infusions like green tea and olive oil, along with materials that many manufacturers use to comply with safety requirements.
We take customer feedback seriously and know people may have questions about how to care for their Zinus mattress. It is important that Zinus customers know our mattress covers should not be removed, and they are not washable. Zinus is consistently improving our existing products, and beginning in 2014, we implemented additional measures to help prevent the removal of mattress covers. Today, the covers that encase all our foam mattresses are securely fastened to the mattress with a zipper containing a multi-redundancy locking system to prevent customers from removing the cover. The tags on our covers include a label with the instruction “Do not remove” and we disclose whether the mattress contains fiberglass. These design enhancements have been in the market for many years and have been effective.
Zinus stands by the quality of our products. Our warranty reflects our commitment to Zinus customers, and we work closely with customers to resolve their concerns.
Given our steadfast commitment to customer satisfaction, we are constantly looking for ways to create mattresses that reflect evolving consumer preferences and technologies. As such, we are transitioning away from using fiberglass in our product lines. Though we do not have safety concerns with our current products, we are making this transition given shifts in consumer preferences and misconceptions in the market about fiberglass.
Incorporated in 1979, Zinus has delivered mattresses and furniture to more than 25 million customers in over 15 countries. We are proud of our products, our team, and our work, and remain committed to helping everyone bring happiness home for generations to come.
Frequently Asked Questions
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Yes. Our focus is on keeping our customers safe and helping them enjoy a restful and restorative sleep. The use of fiberglass in our mattresses follows an industry-standard way to meet U.S. federal flammability standards for mattresses. We stand by the soundness of our mattress development and design, which are reflective of industry standards.
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None of our mattress covers should be removed, and they are not washable. Removing the mattress cover could harm the fire safety barrier and void your warranty, so please always leave the cover on. There is a consumer label sewn into your mattress as a reminder not to remove the cover.
It is important to know that fiberglass has been used regularly by mattress manufacturers since 2007 to meet U.S. federal flammability standards for mattresses. None of our mattress covers should be removed, and they are not washable. Today, the covers that encase all our foam mattresses are securely fastened to the mattress with a zipper containing a multi-redundancy locking system to prevent customers from removing the cover.
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Given our steadfast commitment to customer satisfaction, we are constantly looking for ways to create mattresses that reflect evolving consumer preferences and technologies. As such, we are transitioning away from using fiberglass to a rayon-based fire safety barrier in all of our mattresses